Shipping policy

Shipping Policy

  • Shipping Locations: We currently ship to all provinces and territories within Canada, and to the USA.

  • Processing Time: Orders are typically processed within 1–2 business days. You will receive an email notification with tracking details once your order has been dispatched.

  • Shipping Rates (Canada):

    • Standard Shipping: 3–9 business days – Flat rate of $10 CAD for all orders under $75 CAD.

    • Express Shipping: 1–2 business days – $16 CAD.

    • Free Shipping: Available on Canadian orders over $75 CAD (before taxes and discounts).

    • Same-Day Delivery or Pickup: Available in select areas. Please contact us directly through WhatsApp at 647-556-0230 to arrange.

  • USA Shipping Rates: Calculated at checkout based on your location.

    • Duties & Taxes (USA): Customers are responsible for any applicable duties or taxes.

  • Delivery Time:

    • Canada: Most orders arrive within 3–7 business days after processing; rural/remote areas may take longer.

    • USA: Delivery typically takes 5–10 business days.

  • Shipping Carrier: We partner with trusted carriers such as Canada Post and other reliable delivery services.

  • Order Tracking: You will receive a tracking number once your order is shipped.

  • Backorders: If a product is on backorder, we will notify you and ship your order once restocked.